FAQ’s

All new advanced purchase & pre-paid reservations booked from 17th March 2020 for any future arrival date will be liable for charge. Should you wish to maintain the right to cancel free of charge then we strongly recommend booking one of our “best flexible” rates.

You can read more about our approach to Covid-19 here.

Check-in at Stirling Highland Hotel is 3pm and check-out is at 11am. Early check-in and late check-out options are available at an extra cost but are subject to availability.

There is parking available at The Stirling Highland Hotel although charges may apply.

WiFi is available throughout the hotel at no extra cost.

Simply follow signs for Stirling Castle as you come off the motorway, head straight up Upper Castle Hill, before turning onto Mar Place & St John Street. Register your vehicle registration  on the touchpad at the reception desk to receive an electronic permit.

Stirling’s central train station is just a 9 minute walk from The Stirling Highland Hotel, boasting unrivalled transport links to most major Scottish cities, including Edinburgh and Glasgow.

Yes, the hotel is accessible for wheelchair users, however certain room types may not be suitable. Please make sure to call the hotel if you have any concerns or requirements, and our friendly team will be happy to assist.

Yes, all of our rooms come with access to our gymnasium and swimming pool. Boasting state of the art equipment for all types of work out whether it be cardio or weights, its a great place to enjoy keeping fit.